USAID EIA organized a two-day training on Price Comparison Tool and Communications for the representatives of the three Bosnia and Herzegovina regulatory commissions in the Austrian Energy Regulator E-Control. The participants received hands-on training about the most important features of the Austrian PCT, which has been successfully functioning for 15 years. In addition, the BiH participants learned how an easy-to-understand and dynamic website benefits the improved image of the Commission. Also, E-Control developed a specific IT platform that registers energy savings that result from implementation of the energy efficiency measures. An insight into this platform was useful for the regulators so they can use it in the process of establishing the Energy Efficiency Obligation Schemes. E-Control also organized a visit to the Austrian Post, which closely cooperates with the Regulator and facilitates customer switching using the data from the E-Control.